Welcome to Tokyo Style, Your Gateway to Japan’s Finest!
Thank you for choosing us for your authentic Japanese product needs. We’re dedicated to bringing a piece of Japan straight to your doorstep in Australia with the utmost care and efficiency. Here’s everything you need to know about our shipping policies and procedures.
Shipping Policy Overview
At Tokyo Style, we’re thrilled to offer you a seamless shipping experience. Our products are packed with care and ready to make their journey to you.
Shipping Methods and Carriers
We offer the following shipping options to cater to your needs:
We partner with trusted carriers like Australia Post, CouriersPlease and StarTrack to ensure your orders arrive on time and in perfect condition.
Regular Post: Estimated delivery within 4-7 business days.
Express Post: Quicker delivery within 1-3 business days for when you just can’t wait.
Weekend Delivery: If your shipping areas are eligible, we offer a weekend delivery service for your orders at a flat rate of only $8, regardless of the order size and weight.
Shipping Costs
Shipping costs are calculated based on the weight or size of your order and the shipping method chosen.
Delivery Times
While we strive to meet the estimated delivery times, please note that these can vary due to factors beyond our control, such as natural disasters.
Order Processing Times
Orders are typically processed within 1-2 business days. You’ll receive a notification once your order is on its way!
Tracking Your Order
You can track your order using the tracking number provided in your shipping confirmation email. Stay updated on your package’s journey from us to your doorstep.
Damaged Items or Lost Packages
If your order arrives damaged or doesn’t make it to you, please contact us immediately. We’re here to help resolve the issue promptly, whether it’s a replacement or a refund.
Contact Us
For any shipping inquiries or concerns, our customer service team is here to assist you. Contact us at contact@tokyostyle.com.au.